The default archive policy assigned to users' mailboxes moves items to the archive mailbox two years after the date the item is delivered. So if you re-enable the archive more than 30 days after disabling it, a new archive mailbox is created. After 30 days, the contents of the original archive mailbox are permanently deleted and can't be recovered. In this case, the original contents of the archive mailbox are restored. This time, turn Mailbox archive off in the EAC.Īfter you disable an archive mailbox, you can reconnect it to the user's primary mailbox within 30 days of disabling it. Similarly to how you enable an archive mailbox, you can use the same configuration in the EAC to disable a user's archive mailbox. When it's created, Active is displayed in the Archive status column for the selected user, although you might need to refresh the page to see the change of status. It might take a few moments to create the archive mailbox. On the Manage mailbox archive pane, turn on Mailbox archive, and then Save. In the flyout pane, select Others, and under Mailbox archive, select Manage mailbox archive: In the list of mailboxes, select the user to enable their mailbox for archive. In the new EAC, navigate to Recipients > Mailboxes. For more information, see Learn about archive mailboxes. The default archive policy that is part of the retention policy assigned to Exchange Online mailboxes moves items to the archive mailbox two years after the date the item was delivered to the mailbox or created by the user. When you enable the archive mailbox, items in the user's mailbox that are older than the archiving policy assigned to the mailbox will be moved to the new archive mailbox.
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